Ramada Plaza By Wyndham Hagerstown Hotel, Hagerstown

The hotel rooms are spacious and clean, exceeding my expectations in size and cleanliness. However, the rooms are in urgent need of remodeling, but they were ready by the advertised 3 p.m. check-in time. The service was very welcoming, with friendly and helpful staff who were well dressed and courteous. The location was ideal, with a decent restaurant attached, perfect for what we needed. The dining experience was not good at all, lacking the quality it used to have with limited options available. The hotel facilities were surprising, though sanitizer was provided. Overall, the stay was comfortable with a few drawbacks to consider.

My stay at the hotel was a mixed experience. The rooms were clean and comfy with great mattresses and linens, but there was a strange odor that triggered my asthma. The service was lacking, with staff not adapting well to guest needs. The location was convenient but marred by cigarette butts and smokers near the entrance. Dining options were limited, and the facilities were just average.

The hotel had clean and comfortable rooms, but there was a strange odor from air fresheners. The staff were kind and accommodating, although they struggled to handle unruly guests. The dining experience was good with a nice atmosphere. Overall, a decent stay with some minor drawbacks.